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Service Time 
From Monday to saturday
Beijing time: 8:30-22:30
Moscow time:4:30-18:30
London time: 0:30-14:00
New York time:19:30-9:30
If not online or reply delay, you can
leave us messages on the Aliexpress;we will reply you soon. 
dear friend
if u need the following products pls contact with us anytime 
1. autoboss v30, autoboss elite , autoboss pc max
2. MB Star C3 MB Star C4
3.autodata , bosch esi
4.vcds vag com 
5.Caterpillar  cat et , CAT Adapter III p/n 317-7485
6.autocom , ds150, delphi
8. u580 
9.mongoose  mongoose toyota tis , mongoose jlr
10.Porsche srs
12.ScanGauge / Scan Gauge
15.mb  mercedes c3  sd connect c4 mercedes benz
16. MOTORSCAN  moto 7000tw
17.huyndai gds vci
18.E85 Converter
20. Toyota G chip
21. 315/433MHZ Autel MX-sensor
22.vag com 16.8
23.vag com 15.7.0
24.vag com 15.7.1
1. We do not provide DHL free shipping to the place that is a remote area, if so, you need pay 30 USD remote surcharge fee.
2. when you belong to Russia, you need to provide your full name because of the custom rules in Russia.
3.when you belong to Saudi Arabic, please send a copy of your personal ID to us if you choose Aramex.
4. The products with software almost need to work with XP system except  Volvo VIDA Dice, Volvo Dice Pro, Cummins inline 5.
5. After finishing the payment of an order, Aliexpress will exam the payment for about one day, so usually it will need about 2-3 working days to get the tracking number if the item is in stock.
6. Post package to Brazil takes about 60-90 delivery days because of Customs problem, so  if you have not received the package, pls contact us to extend the protection time. Thanks for your understanding.
7. CD Problem statement:sometime when the package is in customs clear, customs officer will broken it and then put back to the package for customs problem, pls do not worry, when you meet such problem, Contact  us first, we will send you software link for you, thanks for your understanding.