I am leaving a 5 star review because this necklace is absolutely beautiful... especially for the price. The one I ordered did come with a broken chain but I suspect this happened in transit as the seller was very willing to resend and even offered a gift for my inconvenience. Shipping was fast so I plan to repurchase this item from this seller immediately because of their timely response and kind demeanor when I had an issue. We are all human and we make mistakes but what matters to me is how a seller handles any mistakes that have been made. Although it was inconvenient to receive damaged goods I will gladly repurchase knowing that the seller has excellent customer service which assures me that when purchasing from this seller I can expect my experience to be hassle free in the future. Thank you seller. You will be the first shop I visit when checking AliExpress for my future purchases. There are many sellers out there who could take a lesson in customer service from you. A+++ seller.